Moderation & Community Management

Mobrio liaises closely with client compliance teams to ensure that a site’s agreed Terms of Service are adhered to by service users. The high-level objectives of compiling and enforcing a suitable moderation policy through moderation are:-

• the protection of the vulnerable
• the avoidance of client brand damage

Mobrio can work either with third-party moderation companies or can compile moderation policies and undertake full-service moderation at low cost.

When moderating sites targeted at minors, Mobrio adheres to the Good practice guidelines for the moderation of interactive services for children, compiled by the British government.

A key accelerator to the success of online social networking sites is the scope and caliber of the community management that is undertaken. Mobrio contributes to this process by:-

• undertaking community management to agreed levels and objectives or;
• working closely with a third party community management team

Click here to contact us for further information on moderation & community management.